Ceylon Public Affairs Forum
Last Updated: 27 October 2026
Introduction
Ceylon Public Affairs Forum (“we”, “our” or “us”) respects the privacy of individuals who visit our website, access our publications or purchase downloadable research reports.
This Privacy Policy explains how we collect, use, store and protect personal information when visitors interact with our website and services.
By using our website, you acknowledge the data practices described in this policy.
Information We Collect
We may collect personal information when you browse our website, contact us, register for an account, subscribe to updates or purchase digital publications.
This information may include your name, email address, telephone number, billing information, transaction details, purchased report titles and account information.
We may also collect technical information, including IP addresses, browser types, device information, website usage data and cookies.
We collect only the information reasonably necessary to provide our services, process transactions, maintain website security and communicate with users.
How We Use Your Information
We use personal information to process payments, confirm purchases, provide access to downloadable reports and respond to customer enquiries.
We may also use information to maintain purchase records, improve website performance, prevent fraudulent transactions, meet legal obligations and resolve customer disputes.
Where users have chosen to receive newsletters or promotional communications, we may send updates about research publications, policy discussions, events and other relevant content.
Users may unsubscribe from marketing communications at any time.
Online Payments and Transaction Security
Payments for downloadable reports and other paid publications are processed through authorised third-party payment service providers.
Payment providers may collect and process payment information, including card details, according to their own security procedures and privacy policies.
We do not store full payment card numbers or card security codes on our own website servers.
We may retain transaction references, payment confirmation details, order histories and related billing information for accounting, customer support and legal purposes.
Digital Downloads and Purchase Records
When a customer purchases a report, we may record the purchase, payment status, report title, date of transaction and download activity.
This information allows us to confirm purchases, provide access to purchased materials, investigate download problems and respond to legitimate customer enquiries.
Cookies and Website Analytics
Our website may use cookies and similar technologies to support essential website functions, remember preferences, improve performance and analyse visitor activity.
Where non-essential analytics or marketing cookies are used, we will provide information about those technologies and any choices required by applicable law.
Visitors can also manage cookies through their browser settings. Disabling certain cookies may affect website functionality.
Sharing Personal Information
We do not sell personal information to third parties.
We may share relevant information with trusted service providers involved in payment processing, website hosting, digital product delivery, email communication, analytics, technical support and security.
Information may also be disclosed when necessary to comply with legal obligations, respond to lawful requests or protect the rights and security of our website and its users.
Where service providers process information outside Sri Lanka, we will take appropriate steps to protect personal data in accordance with applicable requirements.
Storage and Protection of Information
We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, loss, misuse or disclosure.
Access to personal information is restricted to authorised persons and relevant service providers where reasonably necessary.
Although we take reasonable precautions, no internet-based system can guarantee absolute security.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy.
Purchase and transaction information may be retained for accounting, taxation, fraud prevention, dispute resolution and other legal requirements.
Information that is no longer required will be deleted, anonymised or securely disposed of, subject to applicable retention obligations.
Your Privacy Choices and Requests
Users may contact us to request access to personal information held about them, seek correction of inaccurate information or request deletion where appropriate.
Users may also withdraw consent for marketing communications.
We will consider and respond to these requests in accordance with applicable laws, legal obligations and any relevant exemptions.
Third-Party Websites
Our website may contain links to external websites, institutions, research sources or other organisations.
We are not responsible for the privacy practices or content of websites operated by third parties.
Visitors should review the privacy policies of those websites before sharing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, technology, legal obligations or operational practices.
The updated policy will be published on this page with a revised date.
Contact Information
For privacy-related questions or requests, please contact:
Ceylon Public Affairs Forum
Legal entity: Communica Solutions
Email: info@ceylonpublicaffairs.com
Telephone:+94 77 761 4719
Address: 31/1 old Kottwa Road Nugegoda
Website: https://ceylonpublicaffairs.com